Get in touch
Tell us anything including the awkward parts.
We are a small team. We read every email and we answer them within one business day — usually same day. There is no script.
Send a note.
Real questions, partner concerns, formula clarifications, returns. Every email is answered by a real person — usually a member of the formulation team.
We do not have a customer-service phone line on purpose. Most questions in this category are easier to ask in writing — and we want every answer in writing for our records and yours.
Customer support that reads like a robot wrote it is the second-worst thing about this category. We refuse to do that. If you write us, you will hear from one of us.